Net Promoter Score: IDB Group as a provider of relevant knowledge (NPS)

Knowledge

3.18 Net Promoter Score: IDB Group as a provider of relevant knowledge (NPS)

This indicator captures external perceptions of the IDB Group as a knowledge provider, using a Net Promoter Score, in which the percentage of promoters of the IDB Group in this area is subtracted from the percentage of detractors.

See Methodology

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Year

Overall Progress and Status

Note: Progress is classified according to the Traffic Light Methodology as established in the Impact Framework Technical Guidance Note as follows.

Progress by Year

IDB Group

Note: Details on progress on this indicator prior to 2024 are available on the Corporate Results Framework site.

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