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File a Complaint

File a Complaint

Learn about the mechanisms that the IDB Group makes available to ensure the integrity of its projects.

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We work to improve lives in Latin America and the Caribbean with integrity and sustainability. Our work is subject to strict auditing mechanisms so we can remain free of prohibited practices, and comply with the most rigorous environmental, social and ethical standards. Below, we indicate the different ways to submit questions, grievances or complaints, depending on the topic at hand.

Prohibited Practices and Sanctions System

The Sanctions Committee is the second and final instance of the Sanctions System's decision-making process. It decides on appeals lodged by the Investigators against the Determinations issued by the Sanctioning Officer.

Mujer con equipo de seguridad delante de retroexcavadora. Desarrollo social - Banco Interamericano de Desarrollo - BID Office of Integrity

The Office of Institutional Integrity (OII) is mandated to conduct investigations of Prohibited Practices and provide preventive support to operational units and in this regard, plays a key role in the IDB Group's commitment to integrity. To file a complaint, complete the form (preferred) by clicking on the Tell Me button, or send the report to reportfraud@iadb.org by clicking on Send Report.

Mujer trabajando en computador con varias pantallas. Transformación digital - Banco Interamericano de Desarrollo - BID Sanctions Officer

The Sanctions Officer (SO) is the first instance of the Sanctions System's decision-making stage. The Sanctions Officer assesses the sufficiency of the evidence submitted by the OII and the party under investigation and issues a Determination.

Grupo de profesionales en una presentación en el trabajo. Transparencia – Banco Interamericano de Desarrollo – BID Sanctions Committee

The Sanctions Committee is the second and final instance of the Sanctions System's decision-making process. It decides on appeals lodged by the Investigators against the Determinations issued by the Sanctioning Officer.

Tell Me Send Report
Environmental and Social Issues
Vehículos transitando un puente que pasa sobre un río. Transporte y Desarrollo - Banco Interamericano de Desarrollo - BID At project level

At project level, local authorities, the executing agency or the client (company) have their own complaints mechanisms

Operario de construcción con el pulgar arriba. Desarrollo económico - Banco Interamericano de Desarrollo - BID Direct with IDB

For public sector-related complaints, please access the IDB Complaints Form here.

A group of people in a workshop filled with textile machinery and fabric materials, working together on a sustainable denim project - Sustainable Development - Inter-American Development Bank - IDB Direct with IDB Invest

If your complaint is related to an IDB Invest project, you may click on here.

A group of people work on the plans of a construction project - Inter-American Development Bank - IDB Accountability Mechanism

The accountability mechanism, addresses the environmental and social grievances of communities potentially affected by the IDB Group’s operations.

How does it work?
IDB Group Complaints Mechanism

Learn how to file complaints related to environmental, social or corporate governance issues of a project that is financed or is being considered financed by the IDB Group.

IDB Conflict Resolution System For Employees

To foster a positive and harmonious work environment among employees, the IDB Conflict Resolution System comprises several mechanisms designed to prevent and resolve work-related issues and grievances at the earliest possible stage.

Ethics and Professional Conduct

Learn about the Bank's values and the tools we have in place to ensure compliance with high ethical standards.

Ombuds and Mediation Services

A safe place where IDB and IDB Invest employees can address their work-related issues and concerns.

Administrative Tribunal

The final instance that resolves disputes which arise out the employment relationship with the Bank or IDB Invest.

Prohibited Practices and Sanctions System

The Sanctions Committee is the second and final instance of the Sanctions System's decision-making process. It decides on appeals lodged by the Investigators against the Determinations issued by the Sanctioning Officer.

Mujer con equipo de seguridad delante de retroexcavadora. Desarrollo social - Banco Interamericano de Desarrollo - BID Office of Integrity

The Office of Institutional Integrity (OII) is mandated to conduct investigations of Prohibited Practices and provide preventive support to operational units and in this regard, plays a key role in the IDB Group's commitment to integrity. To file a complaint, complete the form (preferred) by clicking on the Tell Me button, or send the report to reportfraud@iadb.org by clicking on Send Report.

Mujer trabajando en computador con varias pantallas. Transformación digital - Banco Interamericano de Desarrollo - BID Sanctions Officer

The Sanctions Officer (SO) is the first instance of the Sanctions System's decision-making stage. The Sanctions Officer assesses the sufficiency of the evidence submitted by the OII and the party under investigation and issues a Determination.

Grupo de profesionales en una presentación en el trabajo. Transparencia – Banco Interamericano de Desarrollo – BID Sanctions Committee

The Sanctions Committee is the second and final instance of the Sanctions System's decision-making process. It decides on appeals lodged by the Investigators against the Determinations issued by the Sanctioning Officer.

Tell Me Send Report
Environmental and Social Issues
Vehículos transitando un puente que pasa sobre un río. Transporte y Desarrollo - Banco Interamericano de Desarrollo - BID At project level

At project level, local authorities, the executing agency or the client (company) have their own complaints mechanisms

Operario de construcción con el pulgar arriba. Desarrollo económico - Banco Interamericano de Desarrollo - BID Direct with IDB

For public sector-related complaints, please access the IDB Complaints Form here.

A group of people in a workshop filled with textile machinery and fabric materials, working together on a sustainable denim project - Sustainable Development - Inter-American Development Bank - IDB Direct with IDB Invest

If your complaint is related to an IDB Invest project, you may click on here.

A group of people work on the plans of a construction project - Inter-American Development Bank - IDB Accountability Mechanism

The accountability mechanism, addresses the environmental and social grievances of communities potentially affected by the IDB Group’s operations.

How does it work?
IDB Group Complaints Mechanism

Learn how to file complaints related to environmental, social or corporate governance issues of a project that is financed or is being considered financed by the IDB Group.

IDB Conflict Resolution System For Employees

To foster a positive and harmonious work environment among employees, the IDB Conflict Resolution System comprises several mechanisms designed to prevent and resolve work-related issues and grievances at the earliest possible stage.

Ethics and Professional Conduct

Learn about the Bank's values and the tools we have in place to ensure compliance with high ethical standards.

Ombuds and Mediation Services

A safe place where IDB and IDB Invest employees can address their work-related issues and concerns.

Administrative Tribunal

The final instance that resolves disputes which arise out the employment relationship with the Bank or IDB Invest.

Ethics and professional conduct

Learn more about the Inter-American Development Bank's values and Code of Ethics and Professional Conduct, which govern all our work. 

See more
Transparency  

Learn about our comprehensive approach to transparency and accountability. 

See more
IDB Policies, Strategies and Frameworks

Explore a comprehensive repository of the Inter-American Development Bank's policies, strategies.

See more
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