Program for Improvement of Public Services and State-Citizen Interaction
The objective of the program is to contribute to the reduction of the transactional costs of the interaction between citizens and businesses and the central administration, by means of simplification of public processes, the widening of online service coverage, and the promotion of access to those services for citizens, in particular those of lower income.

Project Detail

Country

Uruguay

Project Number

UR-L1109

Approval Date

December 14, 2015

Project Status

Closed

Project Type

Loan Operation

Sector

REFORM / MODERNIZATION OF THE STATE

Subsector

E-GOVERNMENT

Lending Instrument

Préstamo de Inversión

Lending Instrument Code

INV

Modality

ESP (Specific Investment Operation)

Facility Type

-

Environmental and Social Impact Category (ESIC)

Category C: Likely to cause minimal or no negative environmental and associated social impacts

Total Cost

USD 40,000,000.00

Country Counterpart Financing

USD 5,000,000.00

Original Amount Approved

USD 35,000,000.00
Financial Information
Operation Number Lending Type Reporting Currency Reporting Date Signed Date Fund Financial Instrument
3625/OC-UR Sovereign Guaranteed USD - United States Dollar Ordinary Capital Flexible Financing Facility
Operation Number 3625/OC-UR
  • Lending Type: Sovereign Guaranteed
  • Reporting Currency: USD - United States Dollar
  • Reporting Date:
  • Signed Date:
  • Fund: Ordinary Capital
  • Financial Instrument: Flexible Financing Facility

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 Closed Phase
https://www.iadb.org/document.cfm?id=EZIDB0000527-105877185-10
Project Completion Report
UR-L1109. Informe de Terminacion del Proyecto (PCR).pdf
Jun. 02, 2023
Spanish
 Other Documents
https://www.iadb.org/document.cfm?id=EZIDB0000527-1920365526-666
Electronic Links
UR-L1109. PCR. Resultado 1.1 Datos primarios y calculos.xlsx
Jun. 13, 2023
Spanish
https://www.iadb.org/document.cfm?id=EZIDB0000527-1920365526-665
Electronic Links
UR-L1109. PCR Productos planeados y logrados.docx
Jun. 13, 2023
Spanish
https://www.iadb.org/document.cfm?id=EZIDB0000527-1920365526-663
Electronic Links
UR-L1109. PCR. Version final del Informe de seguimiento del progreso (PMR).pdf
Jun. 02, 2023
Spanish
https://www.iadb.org/document.cfm?id=EZIDB0000527-1920365526-664
Electronic Links
UR-L1109. PCR. Resumen de la Matriz de Efectividad en el Desarrollo (DEM).pdf
Jun. 02, 2023
Spanish
https://www.iadb.org/document.cfm?id=EZIDB0000527-1920365526-661
Electronic Links
UR-L1109. PCR. Cambios a la Matriz de Resultados.xlsx
Jun. 02, 2023
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1920365526-660
Publication
simplificando-vidas-gestion-de-la-calidad-y-satisfaccion-ciudadana-con-los-servicios-publicos.pdf
Feb. 13, 2023
English
https://www.iadb.org/document.cfm?id=EZSHARE-1375635338-27736
UR-L1109_P657309_SP.pdf
Feb. 08, 2021
Spanish
 Implementation Phase
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-42677
Project Monitoring Report ( Public version)
UR-L1109 First period Jan-Jun 2022 - Public Report.PDF
Feb. 08, 2023
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-41322
Project Monitoring Report ( Public version)
UR-L1109 Second period Jan-Dec 2021 - Public Report.PDF
Aug. 16, 2022
English
https://www.iadb.org/document.cfm?id=EZSHARE-429327106-125
Annual Project Audited Financial Statement
Estados Financieros Auditados 2021 3625_OC_UR.pdf
May. 24, 2022
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-35818
Project Monitoring Report ( Public version)
UR-L1109 First period Jan-Jun 2021 - Public Report.pdf
Feb. 28, 2022
English
https://www.iadb.org/document.cfm?id=EZSHARE-1469589999-1723
Procurement Plan
UR-L1109 - Procurement Plan 2021 Version 2021-9.xlsx
Nov. 24, 2021
English
https://www.iadb.org/document.cfm?id=EZSHARE-1469589999-1703
Procurement Plan
UR-L1109 - Procurement Plan 2021 Version 2021-8.xlsx
Oct. 18, 2021
English
https://www.iadb.org/document.cfm?id=EZSHARE-1469589999-1622
Procurement Plan
UR-L1109 - Procurement Plan 2021 Version 2021-6.xlsx
Sep. 03, 2021
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-35111
Project Monitoring Report ( Public version)
UR-L1109 Second period Jan-Dec 2020 - Public Report.pdf
Jul. 21, 2021
English
https://www.iadb.org/document.cfm?id=EZSHARE-429327106-101
Annual Project Audited Financial Statement
3625-OC-UR- Informe de Auditoria 2020..pdf
Jul. 21, 2021
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-34426
Project Monitoring Report ( Public version)
UR-L1109 First period Jan-Jun 2020 - Public Report.pdf
Mar. 09, 2021
English
https://www.iadb.org/document.cfm?id=EZSHARE-429327106-83
Annual Project Audited Financial Statement
3625-OC-UR Informe Auditoria 2019.pdf
Dec. 10, 2020
English
https://www.iadb.org/document.cfm?id=EZSHARE-1375635338-26442
Specific Procurement Notices
UR-L1109_P593268_SP.pdf
Nov. 11, 2020
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-33868
Project Monitoring Report ( Public version)
UR-L1109 Second period Jan-Dec 2019-Public Report.pdf
Aug. 25, 2020
English
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-3944
Specific Procurement Notices
UR-L1109 [40804405].PDF
Jan. 03, 2017
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1920365526-3
Project Monitoring Report ( Public version)
UR-L1109 First period Jan-Jun 2016-Public Report [40800041].PDF
Dec. 28, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-26
Specific Procurement Notices
UR-L1109 [40711966].PDF
Oct. 18, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-25
Specific Procurement Notices
UR-L1109 [40402445].PDF
Jul. 22, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-24
General Procurement Notices
UR-L1109 [40382358].PDF
Jul. 07, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1920365526-2
Project Monitoring Report ( Public version)
UR-L1109 Second period Jan-Dec 2015-Public Report [40360695].PDF
Jun. 23, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-22
Loan Proposal
Uruguay_ Propuesta de Prestamo para el “Programa de Mejora de los Servicios Públicos y de la Interacción Estado- [40018120].PDF
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-23
Loan Proposal
Uruguay_ Proposal for a Loan for the “Program for Improvement of Public Services and State-Citizen Interaction_ [40018131].PDF
Dec. 11, 2015
English
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-15
Loan Proposal
POD_ Plan de Ejecucion Plurianual - Enlace Electrónico Requerido 2 [39920213].xls
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-16
Loan Proposal
POD_ Evaluación Económica del Programa - Enlace electrónico opcional II-A [39920503].docx
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-17
Loan Proposal
POD_ Evaluación Económica del Programa - Enlace electrónico opcional II-B [39920530].xlsx
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-18
Loan Proposal
POD_ Presupuesto Detallado - Enlace Electronico Opcional I [39920667].xls
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-19
Loan Proposal
POD_ Plan de Adquisiciones - Enlace electronico Requerido 5 [39920690].xls
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-20
Loan Proposal
POD_ Plan de Desembolsos - Enlace Electronico Opcional 3 [39920709].docx
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-21
Loan Proposal
POD_ Plan Operativo Anual (POA) - Enlace Requerido 3 [39920889].xls
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-14
Loan Proposal
POD_ Trámites por Organismo y Categoría - Enlace Opcional 4 [39920135].xlsx
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-12
Loan Proposal
POD_ Plan de monitoreo y Evaluacion - Enlace Requerido IV [39919246].docx
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-13
Loan Proposal
POD_ Cuestionario Interno - Anexo IV [39919251].docx
Dec. 11, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1375635338-24840
Specific Procurement Notices
UR-L1109_P461964_SP.pdf
Jan. 28, 2020
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-31919
Project Monitoring Report ( Public version)
UR-L1109 First period Jan-Jun 2018-Public Report.pdf
Dec. 14, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-22186
Specific Procurement Notices
UR-L1109 63.pdf
Feb. 19, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1375635338-24853
Specific Procurement Notices
UR-L1109 1964.pdf
Jan. 28, 2020
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-32598
Project Monitoring Report ( Public version)
UR-L1109 Second period Jan-Dec 2018-Public Report.pdf
Oct. 16, 2019
English
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-22321
Specific Procurement Notices
UR-L1109 157.pdf
Feb. 25, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-33214
Project Monitoring Report ( Public version)
UR-L1109 First period Jan-Jun 2019-Public Report.pdf
Feb. 12, 2020
English
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-22324
Specific Procurement Notices
UR-L1109 151.pdf
Feb. 22, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1805756674-35
Annual Project Audited Financial Statement
3625_OC_UR - Informe de Auditoría ejercicio 2018.pdf
Sep. 06, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-22459
Specific Procurement Notices
UR-L1109 272.pdf
Mar. 20, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-22554
Specific Procurement Notices
UR-L1109 377.pdf
Apr. 15, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-22577
Specific Procurement Notices
UR-L1109 390.pdf
Apr. 15, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-22776
Specific Procurement Notices
UR-L1109 522.pdf
May. 24, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-23095
Specific Procurement Notices
UR-L1109 863.pdf
Jul. 19, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-624
Project Monitoring Report ( Public version)
UR-L1109 Second period Jan-Dec 2016-Public Report.pdf
Feb. 14, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-23096
Specific Procurement Notices
UR-L1109 864.pdf
Jul. 19, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-1283
Project Monitoring Report ( Public version)
UR-L1109 First period Jan-Jun 2017-Public Report.pdf
Feb. 15, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-16961
Specific Procurement Notices
UR-L1109 926.pdf
Aug. 01, 2018
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-23864
Specific Procurement Notices
UR-L1109 1289.pdf
Oct. 07, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-2296
Project Monitoring Report ( Public version)
UR-L1109 Second period Jan-Dec 2017-Public Report.pdf
Aug. 02, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-1132444900-22163
Specific Procurement Notices
UR-L1109 101.pdf
Feb. 05, 2019
Spanish
 Preparation Phase
https://www.iadb.org/document.cfm?id=EZSHARE-105877185-2
Project Profile
Perfil de Proyecto_ Programa de Mejora de los Servicios Públicos y de la interacción Estado-Ciudadano_ [39923379].PDF
Oct. 26, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1701834124-11
Project Profile
PP - Anexo II_ Environmental and Social Safeguards Reports [39889918].doc
Dec. 11, 2015
Spanish

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