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Gobernarte 2013
Ganadores Documentos Experts panel

As countries increasingly decentralize the delivery of government services to its citizens, states and provinces must address complex issues such as violence and the need to eliminate excessive bureaucratic red tape. At the same time, citizens are demanding better government services.

Latin America and the Caribbean also are experiencing a wave of violence. Countries are responding with citizen security programs that include different approaches to the problem, such as rehabilitation, community policing, and the needs of youth, among others.

While Latin America still has excessive bureaucracy and unnecessary delays in carrying out administrative procedures, a number of leaders in the region have implemented innovative programs that use technology to accelerate the process of approval and delivery of services.

According with this scenario, the Inter-American Development Bank (IDB) launched “Gobernarte: The Art of Good Government”, an initiative that will award the best innovations in the public management of states, provinces, regions and other subnational governments of Latin America and the Caribbean.

The Gobernarte award will last three years and every year specific categories will be set for the contest. The first year, IDB awarded six innovations in two categories:

  • Government Security: preventing crime and violence.
  • Smart Government: eliminating red tape for citizens and companies.

Smart Government

  • Colima (México)
  • Puebla (México)
  • Pernanbuco (Brasil)

Government Security

  • Pernambuco (Brasil)
  • Santa Fe (Argentina)
  • Rio Grande do Sul (Brasil)
GobernArte Award 2013 Winner – Smart Government: Colima, Mexico

Colima reduced the waiting time in the hospital’s emergency rooms

GobernArte Award 2013 Winner – Smart Government: Puebla, Mexico

Puebla made its system easier to issue and renew driving licenses

GobernArte Award 2013. Winner – Smart Government: Pernambuco, Brazil

Pernambuco sped the system up to open new enterprises with digital technology.

GobernArte Award 2013. Winner – Government Security: Pernambuco, Brazil

Pernambuco reduced its homicide rate drastically thanks to “Pacto por la Vida” program.

GobernArte Award 2013. Winner – Government Security: Rio Grande do Sul, Brasil

Thanks to the María da Penha patrols, Rio Grande do Sul implemented a new way of patrolling and
coordination to fight against domestic violence and gain more victims’ confidence.

GobernArte Award 2013 Winner – Government Security: Santa Fe, Argentina

You can see how Santa Fe could strengthen its consulting processus with the civil society through the “Vínculos” program to improve the citizen security projects.

2013 winning initiatives are documented in the following publications:

Innovative experiences of subnational governments in the management of procedures for citizens and businesses.

Good practices in crime prevention and violence.

Caio Marini

Caio Marini is director of the PUBLIX Institute, a Brazilian institution engaged in government research, consulting, and training. He also teaches at the Dom Cabral Foundation, a center for executive and public managerial development. In Brazil, he held senior management positions in the federal government, including director of the State Reform Secretariat, head of the Technical Advisory Secretary of State for Heritage and Administration, and director of SERPRO/Ministry of Finance. He is a consultant for international organizations and has advised public institutions in Brazil, Latin America, and Africa on issues related to state reform and governance. He is also a member of the Evaluation Committee of the Public Management Innovation Award from the Federal Government of Brazil, and the Evaluation Commission of Excellence in Public Administration Award of Minas Gerais.

Liliana Caballero

Liliana Caballero is a partner-manager at Piza & Knight Consultants, a consulting firm in legal and public management. She has held senior management positions in Colombia’s public sector, including secretary-general of the Municipality of Bogotá, deputy director of the Colombian Institute for the Evaluation of Education-ICFES, and secretary-general of the Universidad Nacional de Colombia. She has served as a consultant for Colombian government entities, including the Office of the Presidency, several ministries, and the National Planning and Civil Service Administrative departments. She has also consulted for the departmental governments of Choco, Meta, and Cundinamarca, and the municipalities of Cali, Medellín, and Cartagena, as well as for international organizations.

Salvador Parrado

Salvador Parrado has been a professor at the Political Science and Administration Department of UNED (National University of Distance Education, Madrid) since 1999, an adjunct faculty member of the Hertie School of Governance in Berlin since 2013, and an associate professor at the Alexandru Ion Cuza University (Lasi , Romania) since 2008. He has also taught graduate courses at other universities in Peru and Spain. He has consulted for various international organizations on public management issues of different levels of government in countries in Europe and Latin America and the Caribbean. He has published several books and articles on administrative systems, civil service, administrative reforms, intergovernmental relations, and public management. Currently he is the European editor of the journal Public Administration and director of Governance International (

Ester Kaufman

Ester Kaufman is co-director of the Open Government Virtual Network for the Americas and coordinator of the network Collaborative Virtual Domain: Open Government – Sharing Canada’s Experience in Dialogue with the Americas. She is also an organizer and jury member for the Gobierno Abierto Puntogov-ASAEC Prize and has served as an evaluator for the Frida Program, which audits ICT projects in Latin America. She is academic coordinator for the Ibero-American courses on web environments and knowledge management for the provision of services and electronic government for officials in the areas of E-government (INAP-CLAD-EIAPP). In addition, she is a member of the Commission on Open Government: Digital Agenda of Argentina. She has published the books Contributions for Open Government and Service Delivery. Canadian Experiences (2012) and Public Policy and Technology. Lines of Action for Latin America (2007).

Manuel Aguilera

Manuel Aguilera is a former governor of the Federal District (DF) in Mexico. He has held a number of public offices, both in Mexico’s federal government and the Federal District, including director general of the of Mexico, Director General of National Housing Fund, secretary general for government of the Federal District, and director general of the Social Security Institute for public employees. He was elected senator of the Republic of Mexico (1991 and 1993) and representative in the Federal District Legislative Assembly (1997-200). He is a researcher and has been a professor at the National Autonomous University of Mexico and the National Autonomous University of San Luis Potosi. He is the author of books and articles, including "The End of an Era" (2002), "Federal Justice and Its Challenges. Judicial Power of the Federation. Council of the Federal Judiciary"(2007), and “Globalization and Underdevelopment. Foundation for a New Economic Policy" (2010).

Claudio Beato

Beato is a professor in the Department of Sociology at the Federal University of Minas Gerais. He is a graduate of the Federal University of Minas Gerais (1982), and has a Master’s and PhD degrees from the Brazilian Educational Society SBI/IUPERJ (1986 and 1992, respectively. Currently he is coordinator of the Center for the Study of Crime and Public Safety. He received the National Scientific Merit Citation awarded by the Ministry of Science and Technology. He specializes in the areas of crime and violence, public safety, public security policies, and police statistics on crime and urban criminality. He is a consultant in several states in Brazil and countries in Latin America in programs to control and prevent violence. He has served as consultant to the World Bank, the Inter-American Development Bank, and UNODC of the United Nations.

Hugo Fruhling

Hugo Fruhling holds a doctorate in judicial science from Harvard University, a Master’s in law from Harvard University, and a law degree from the University of Chile. He is a professor at the Institute of Public Affairs at the University of Chile and director of the university’s Center for Studies in Citizen Security of the Institute of Public Affairs. Previously he worked at the Center for Development Studies and served as advisor to the minister of interior. He has published many studies and books on citizen security, public participation and police reform, and public policies regarding vulnerable neighborhoods.

Elkin Velásquez

Velásquez has a degree in public administration from France’s Ecole Nationale d'Administration and a PhD in geography, specializing in land use policy, from the University of Grenoble, France. He is also an engineer in the School of Mines at the National University of Medellín, Colombia. He has carried out projects and research in governance, security, risk analysis, policies, and territorial analysis. He has been advisor to the Secretariat of Bogotá, governor of Antioquia, and vice president of Colombia. He has served as consultant to the European Union in citizen security, and with UN-HABITAT and the UNDP in local citizen security and decentralization. He is currently professor-researcher at the Center for Research on Social Dynamics-CIDS of the Universidad Externado de Colombia in Bogotá and coordinator of the White Book on Citizen Security in Bogotá for UN-HABITAT.

Antanas Mockus

Antanas Mockus studied mathematics at the University of Dijon, France, has a Master’s in philosophy from the National University of Colombia, and honorary doctorates from University of Paris VIII and the National University of Colombia. His career has ranged between academia and the public sector. He has served as rector of the National University of Colombia, visiting professor at Harvard University, and a visiting researcher at Nuffield College, Oxford University. He has published scholarly articles and has authored or co-authored seven books. He has also served as mayor of Colombia’s capital of Bogotá on two occasions (1995-1997 and 2001-1003). He is currently president of Colombia’s Visionaries Corporation.

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