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Citizen Service Efficiency Project

The Goverment intends, based on an innovative approach, to increase the efficiency, effectiveness and transparency in public administration, through a series of cross-cutting reforms identified as priorities.

Project Detail

Country

Colombia

Project Number

CO-L1102

Approval Date

March 19, 2014

Project Status

Closed

Project Type

Loan Operation

Sector

REFORM / MODERNIZATION OF THE STATE

Subsector

REFORM AND PUBLIC SECTOR SUPPORT

Lending Instrument

Préstamo de Inversión

Lending Instrument Code

INV

Modality

ESP (Specific Investment Operation)

Facility Type

-

Environmental and Social Impact Category (ESIC)

Category C: Likely to cause minimal or no negative environmental and associated social impacts

Total Cost

USD 20,000,000.00

Country Counterpart Financing

USD 0.00

Original Amount Approved

USD 20,000,000.00

Can’t find a document? Request information

Closed Phase
https://www.iadb.org/document.cfm?id=EZSHARE-1547508505-8
Project Completion Report
Informe de Terminación de Proyecto-PCR Programa de Eficiencia al Servicio al Ciudadano Aprobado.pdf
Feb. 23, 2021
Spanish
Implementation Phase
https://www.iadb.org/document.cfm?id=EZSHARE-1593224628-64
Annual Project Audited Financial Statement
3154-OC-CO EFA 31dic19.pdf
Dec. 11, 2020
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-33478
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2019-Public Report.pdf
Aug. 24, 2020
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-8
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2016-Public Report [40801247].PDF
Dec. 28, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-7
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2015-Public Report [40363523].PDF
Jun. 24, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-6
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2015-Public Report [40211779].PDF
Mar. 29, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-5
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2014-Public Report [40209230].PDF
Mar. 28, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-4
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2014-Public Report [40194293].PDF
Mar. 21, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-914010133-2
Annual Project Audited Financial Statement
Dictamen del Auditor Independiente [40366298].PDF
Aug. 19, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-19
Specific Procurement Notices
CO-L1102 [40005407].PDF
Dec. 04, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-16
Specific Procurement Notices
CO-L1102 [39856368].PDF
Sep. 16, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-13
Specific Procurement Notices
CO-L1102 [39742100].PDF
Jul. 21, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-12
Specific Procurement Notices
CO-L1102 [39624984].PDF
May. 12, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-11
General Procurement Notices
CO-L1102 [39311055].PDF
Dec. 22, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-2056220512-368
Loan Contract
Contrato - Proyecto de Eficiencia al Servicio del Ciudadano [39161819].PDF
Oct. 16, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-27
Loan Proposal
Colombia_ Loan Proposal_ Citizen Service Efficiency Project (CO-L1102) [38647414].PDF
Mar. 04, 2014
English
https://www.iadb.org/document.cfm?id=EZSHARE-1547508505-3
Loan Proposal
Colombia_ Propuesta de Préstamo_ Proyecto de Eficiciencia al Servicio del Ciudadano (CO-L1102) [38643018].PDF
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-21
Loan Proposal
Enlace Obligatorio 1 - POA [37735364].xlsx
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-22
Loan Proposal
Enlace Opcional 3 - Presupuesto Detallado [37735366].xlsx
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-23
Loan Proposal
Enlace Opcional 4 - Metodología de Priorización Territorial del PNSC [37735368].docx
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-24
Loan Proposal
Enlace Opcional 1 - Plan de Ejecución del Programa (PEP) [37735369].MPP
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-25
Loan Proposal
Enlace Obligatorio 3 - Plan de Adquisiciones Completo [37735375].xlsx
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-26
Loan Proposal
Filtros de Salvaguardias [37735376].doc
Mar. 04, 2014
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-2
Loan Proposal
Enlace Opcional 2 - Evaluación Económica [37735367].docx
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-3
Loan Proposal
Enlace Obligatorio 2 - Plan de Monitoreo y Evaluación [37735371].docx
Mar. 05, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-226
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2016-Public Report.pdf
Feb. 14, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-31483
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2018-Public Report.pdf
Dec. 14, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-32199
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2018-Public Report.pdf
Oct. 15, 2019
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-32843
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2019-Public Report.pdf
Feb. 12, 2020
English
https://www.iadb.org/document.cfm?id=EZSHARE-153489675-166
Annual Project Audited Financial Statement
Opinión del Auditor Independiente.pdf
Jun. 26, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-876
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2017-Public Report.pdf
Feb. 15, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-1942766626-434
Annual Project Audited Financial Statement
Opinion, Estados Financieros y Notas.pdf
Jul. 31, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-1865
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2017-Public Report.pdf
Aug. 02, 2018
English
Other Documents
https://www.iadb.org/document.cfm?id=EZSHARE-807845504-11
Electronic Links
Anexo C. Evaluacio´n Econo´mica Ex-Post.xlsx
Feb. 24, 2021
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-807845504-9
Electronic Links
3. Matriz de resultados CO_L1102.pdf
Feb. 24, 2021
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-807845504-10
Electronic Links
4. Lista verificación PCR CO-L1102.xlsx
Feb. 24, 2021
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-807845504-5
Electronic Links
1. DEM CO-L1102.pdf
Feb. 24, 2021
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-807845504-8
Electronic Links
2. Opc. Evaluación Final.pdf
Feb. 24, 2021
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-30
Procurement
CO-L1102 [40698719].PDF
Oct. 07, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-28
Procurement
CO-L1102 [40451329].PDF
Aug. 10, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-29
Procurement
CO-L1102 [40451334].PDF
Aug. 10, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-20
Procurement
CO-L1102 [40045894].PDF
Dec. 31, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-17
Procurement
CO-L1102 [39981876].PDF
Nov. 23, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-18
Procurement
CO-L1102 [39982346].PDF
Nov. 23, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-14
Procurement
CO-L1102 [39840618].PDF
Sep. 08, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-15
Procurement
CO-L1102 [39840646].PDF
Sep. 08, 2015
Spanish
Preparation Phase
https://www.iadb.org/document.cfm?id=EZSHARE-1547508505-2
Project Profile
Programa de Mejoramiento de los Servicios al Ciudadano - Perfil de Proyecto [37756589].PDF
May. 07, 2013
Spanish

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