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Citizen Service Efficiency Project
The Goverment intends, based on an innovative approach, to increase the efficiency, effectiveness and transparency in public administration, through a series of cross-cutting reforms identified as priorities.

Project Detail

Country

Colombia

Project Number

CO-L1102

Approval Date

March 19, 2014

Project Status

Closed

Project Type

Loan Operation

Sector

REFORM / MODERNIZATION OF THE STATE

Subsector

REFORM AND PUBLIC SECTOR SUPPORT

Lending Instrument

Préstamo de Inversión

Lending Instrument Code

INV

Modality

ESP (Specific Investment Operation)

Facility Type

-

Environmental Classification

Likely to cause minimal or no negative environmental and associated social impacts

Total Cost

USD 20,000,000.00

Country Counterpart Financing

USD 0.00

Original Amount Approved

USD 20,000,000.00

Financial Information
Operation Number Lending Type Reporting Currency Reporting Date Signed Date Fund Financial Instrument
3154/OC-CO Sovereign Guaranteed USD - United States Dollar Ordinary Capital Flexible Financing Facility
Operation Number 3154/OC-CO
  • Lending Type: Sovereign Guaranteed
  • Reporting Currency: USD - United States Dollar
  • Reporting Date:
  • Signed Date:
  • Fund: Ordinary Capital
  • Financial Instrument: Flexible Financing Facility

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Closed Phase
https://www.iadb.org/document.cfm?id=EZSHARE-1547508505-8
Project Completion Report
Informe de Terminación de Proyecto-PCR Programa de Eficiencia al Servicio al Ciudadano Aprobado.pdf
Feb. 23, 2021
Spanish
Implementation Phase
https://www.iadb.org/document.cfm?id=EZSHARE-1593224628-64
Annual Project Audited Financial Statement
3154-OC-CO EFA 31dic19.pdf
Dec. 11, 2020
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-33478
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2019-Public Report.pdf
Aug. 24, 2020
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-8
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2016-Public Report [40801247].PDF
Dec. 28, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-7
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2015-Public Report [40363523].PDF
Jun. 24, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-6
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2015-Public Report [40211779].PDF
Mar. 29, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-5
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2014-Public Report [40209230].PDF
Mar. 28, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-4
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2014-Public Report [40194293].PDF
Mar. 21, 2016
English
https://www.iadb.org/document.cfm?id=EZSHARE-914010133-2
Annual Project Audited Financial Statement
Dictamen del Auditor Independiente [40366298].PDF
Aug. 19, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-19
Specific Procurement Notices
CO-L1102 [40005407].PDF
Dec. 04, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-16
Specific Procurement Notices
CO-L1102 [39856368].PDF
Sep. 16, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-13
Specific Procurement Notices
CO-L1102 [39742100].PDF
Jul. 21, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-12
Specific Procurement Notices
CO-L1102 [39624984].PDF
May. 12, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-11
General Procurement Notices
CO-L1102 [39311055].PDF
Dec. 22, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-2056220512-368
Loan Contract
Contrato - Proyecto de Eficiencia al Servicio del Ciudadano [39161819].PDF
Oct. 16, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-27
Loan Proposal
Colombia_ Loan Proposal_ Citizen Service Efficiency Project (CO-L1102) [38647414].PDF
Mar. 04, 2014
English
https://www.iadb.org/document.cfm?id=EZSHARE-1547508505-3
Loan Proposal
Colombia_ Propuesta de Préstamo_ Proyecto de Eficiciencia al Servicio del Ciudadano (CO-L1102) [38643018].PDF
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-21
Loan Proposal
Enlace Obligatorio 1 - POA [37735364].xlsx
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-2
Loan Proposal
Enlace Opcional 2 - Evaluación Económica [37735367].docx
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-1335817095-3
Loan Proposal
Enlace Obligatorio 2 - Plan de Monitoreo y Evaluación [37735371].docx
Mar. 05, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-22
Loan Proposal
Enlace Opcional 3 - Presupuesto Detallado [37735366].xlsx
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-23
Loan Proposal
Enlace Opcional 4 - Metodología de Priorización Territorial del PNSC [37735368].docx
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-24
Loan Proposal
Enlace Opcional 1 - Plan de Ejecución del Programa (PEP) [37735369].MPP
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-25
Loan Proposal
Enlace Obligatorio 3 - Plan de Adquisiciones Completo [37735375].xlsx
Mar. 04, 2014
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-26
Loan Proposal
Filtros de Salvaguardias [37735376].doc
Mar. 04, 2014
English
https://www.iadb.org/document.cfm?id=EZSHARE-1942766626-434
Annual Project Audited Financial Statement
Opinion, Estados Financieros y Notas.pdf
Jul. 31, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-1865
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2017-Public Report.pdf
Aug. 02, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-226
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2016-Public Report.pdf
Feb. 14, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-31483
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2018-Public Report.pdf
Dec. 14, 2018
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-32199
Project Monitoring Report ( Public version)
CO-L1102 Second period Jan-Dec 2018-Public Report.pdf
Oct. 15, 2019
English
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-32843
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2019-Public Report.pdf
Feb. 12, 2020
English
https://www.iadb.org/document.cfm?id=EZSHARE-153489675-166
Annual Project Audited Financial Statement
Opinión del Auditor Independiente.pdf
Jun. 26, 2019
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-522669563-876
Project Monitoring Report ( Public version)
CO-L1102 First period Jan-Jun 2017-Public Report.pdf
Feb. 15, 2018
English
Other Documents
https://www.iadb.org/document.cfm?id=EZSHARE-807845504-11
Electronic Links
Anexo C. Evaluacio´n Econo´mica Ex-Post.xlsx
Feb. 24, 2021
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-807845504-5
Electronic Links
1. DEM CO-L1102.pdf
Feb. 24, 2021
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-807845504-8
Electronic Links
2. Opc. Evaluación Final.pdf
Feb. 24, 2021
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-807845504-9
Electronic Links
3. Matriz de resultados CO_L1102.pdf
Feb. 24, 2021
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-807845504-10
Electronic Links
4. Lista verificación PCR CO-L1102.xlsx
Feb. 24, 2021
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-30
Procurement
CO-L1102 [40698719].PDF
Oct. 07, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-29
Procurement
CO-L1102 [40451334].PDF
Aug. 10, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-28
Procurement
CO-L1102 [40451329].PDF
Aug. 10, 2016
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-20
Procurement
CO-L1102 [40045894].PDF
Dec. 31, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-18
Procurement
CO-L1102 [39982346].PDF
Nov. 23, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-17
Procurement
CO-L1102 [39981876].PDF
Nov. 23, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-14
Procurement
CO-L1102 [39840618].PDF
Sep. 08, 2015
Spanish
https://www.iadb.org/document.cfm?id=EZSHARE-220581629-15
Procurement
CO-L1102 [39840646].PDF
Sep. 08, 2015
Spanish
Preparation Phase
https://www.iadb.org/document.cfm?id=EZSHARE-1547508505-2
Project Profile
Programa de Mejoramiento de los Servicios al Ciudadano - Perfil de Proyecto [37756589].PDF
May. 07, 2013
Spanish

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