Skip to main content

Medical Program Announcements

Medical Benefits Program Announcements
Medical Program
A person sitting at a desk with a laptop and papers. Wellness - Inter-American Development Bank - IDB
Frequently Asked Questions
August 2024
  • Cigna Healthcare at HQ In-person Appointments

August 12-15
Our on-site representative from Cigna Healthcare, Josh Martinez, will hold in-person office hours August 12th to August 15th to answer any of your questions. You may reserve an appointment time with this link. His office on the 4th floor (NW-0469B).

VIRTUAL APPOINTMENTS ALSO AVAILABLE. You are also able to make virtual appointments on some of the Mondays and Wednesdays Josh is not in the office each month with the the same link. For August, those days are the 5th, 7th, 19th and 21st from 11:00 am to 3:00 pm. If you sign up for a meeting those days and you are an active employee you will receive a call via Teams. If you are a retiree, then you will receive a phone call.  Please make sure that when you schedule your virtual meeting you include either your IADB email or a phone number.
Who can attend: Cigna Healthcare members of the Medical Benefits Program in the U.S.
Language: English and Spanish

  • Staying optimistic 

August 15
The average person has between 12,000 and 60,000 thoughts a day, of which 80% are negative. These thoughts are part of the mind's survival mechanism that focuses on negative details as a form of self-protection. However, the problem is not the negative thoughts themselves, but the importance we give them. This session allows participants to learn to control negative thoughts and turn them into neutral or positive ones to help overcome unhealthy and unhelpful habits. Participate in this session to learn how to:

• Identify the symptoms and causes of negative thoughts

• Apply strategies to interrupt negative thoughts

• Understand when extra help is needed

• Discuss the types of help available
Who can attend: all Medical Benefits Program members
Time: 11:00 am (Eastern)
Language: Spanish
Register Here

July 2024
  • July 8-11 | Cigna Healthcare at HQ In-person Appointments

Our on-site representative from Cigna Healthcare, Josh Martinez, will hold in-person office hours July 8th to July 11th to answer any of your questions. You may reserve an appointment time with this link. His office on the 4th floor (NW-0469B).

VIRTUAL APPOINTMENTS ALSO AVAILABLE. You are also able to make virtual appointments on some of the Mondays and Wednesdays Josh is not in the office each month with the the same link. For July, those days are the 1st, 3rd, 15th and 17th from 11:00 am to 3:00 pm. If you sign up for a meeting those days and you are an active employee you will receive a call via Teams. If you are a retiree, then you will receive a phone call.  Please make sure that when you schedule your virtual meeting you include either your IADB email or a phone number.

Who can attend: Cigna Healthcare members of the Medical Benefits Program in the U.S.
Language: English and Spanish

  • July 17 | Express Scripts Formulary Introduction

As of July 1, 2024, we updated our pharmacy drug list or “formulary” for prescription purchases in the U.S. and Puerto Rico. Our plan now covers medications only listed in this formulary. If a brand medication is not included, there will be an alternative brand name drug within the same therapeutic class that is covered. Express Scripts will explain more about how a formulary works; how you can review what drugs are on the formulary; and what you should keep in mind when filling a prescription in the U.S. and Puerto Rico.

Who can attend: all Medical Benefits Program members who will fill prescriptions in the U.S. and Puerto Rico
Time: 1:30 pm (Eastern)
Language: English
Join here at the time of the event

  • July 17 | Go Global: Superfoods Around the World Webinar

A nutrition awareness webinar. Participants will learn about…

  • How to incorporate “best in health” attributes from a variety of countries
  • Traditional cultural food favorites and their health benefits
  • How to turn your home kitchen into a global destination healthfully

Who can attend: all Medical Benefits Program members
Time: 10:00 am (Eastern)
Language: English
Register Here
Handout

  • July 18 | Healthy Eating on the Run

Modern life and the availability of pre-cooked foods can make it difficult to make healthy food choices. Whether you work from home or travel or you are from one place to another all day, you do not have to give up eating healthy just because you're busy. Participate in this session to:

  • Understand why healthy eating is important for well-being
  • Know the foods that make up a balance diet
  • Tips for eating well, even when you are busy
  • Share healthy recipe ideas
  • Learn strategies for long-term success

Who can attend: all Medical Benefits Program members
Time: 11:00 am (Eastern)
Language: Spanish
Register Here

  • July 25 | About Hinge Health In-Person Meeting

One of the new resources we have for members in the U.S. and Puerto Rico starting July 1 is Hinge Health.  We understand that managing chronic conditions can be challenging, often requiring time-consuming doctor and physical therapy visits. Hinge Health is an app-based physical therapy program for complete clinical care for everything from sprains and chronic pain to pelvic health and post-surgery rehab. Hinge Health will present and answer questions about their new service.

Who can attend: all Medical Benefits Program members with Cigna Healthcare
Time: 12:00 pm (Eastern)
Language: English
Room: HQ 06 NE0636
Register Here

Recording - Past Events
  • March 27 | Cigna Healthcare “MyCigna.com and Benefits Overview” In-person Event

Cigna Healthcare Members received an in-depth review of the MyCigna.com website, including how to find in-network providers (including those that speak Spanish), accessing MDLive, how to file a claim, how our plan works, and more. 
Language: English
Access Slides (no recording)

 

  • February 28 | Cigna Healthcare “Finding Appropriate Care” In-person Event

Cigna Healthcare Members received an in-depth review of how to find the appropriate urgent or behavioral care when you need it across all of the Cigna Healthcare options. 
Language: English
Access Slides (no recording)

 

  • February 27, 2024 | “Express Scripts for Cigna Global Members” Webinar

To improve your access to prescription medications when Cigna Global members travel to the U.S. and Puerto Rico, prescriptions are now filled through Express Scripts. This will cover prescription medications that your doctor prescribes to you that are written in the U.S. In the U.S. and Puerto Rico, to fill your prescriptions at an Express Scripts network pharmacy, all you need to do is Show your new Express Scripts ID card from your mobile phone app. 
Presentation PDF 
Recording

 

  • February 21 | Heart Health webinar

In this webinar, Dr. Mandira Mehra, double board-certified physician and medical journalist, covered heart health topics, including genetic risk factors, lifestyle risk factors, prevention and treatments and living with heart disease. 
Language: English
View Here

 

  • January 30 | Express Scripts 101 Webinar 

Express Scripts provided an overview of the Express Scripts website, mobile app, how to file a claim, and more for Express Scripts participants in the US and Puerto Rico. 
Presentation PDF (English)
Recording (English)

 

  •  January 24 | Cigna Healthcare “OneGuide Overview” In-person Event

This session focused on Cigna Healthcare’s OneGuide capabilities, specifically how their customer service staff can help members understand our plan, get care/find providers and save money on health care expenses. Additionally, the Cigna Healthcare representative will review the myCigna.com website and apps to show participants how to find a digital ID card, file a claim and contact Cigna Healthcare.
Presentation PDF (English)

 

  • January 18, 2024 | Discovering the World of Emotional Intelligence Webinar 

Cigna Global specialists provided tips and tools on how to balance thoughts, manage your emotions, and recognize your feelings and those of others.
Language: Spanish
Recording (expires 1/17/25)

 

  • January 17, 2024 | Goal Setting Webinar

Learn from Cigna Healthcare specialists on how to set your wellness goals for the new year!
Language: English 
Recording (expires 2/16/24)
Handout for Presentation

 

  • December 14, 2023 | Cigna Healthcare 101 Webinar  

Spanish:               Presentation PDF             Recording
English:                Presentation PDF             Recording

 

  • November 30, 2023 | Cigna Global 101 Webinar  

Spanish:               Presentation PDF             Recording 
English:                Presentation PDF             Recording

Remove background color
On
Narrow
1
July 1, 2024 Changes

 

International Plan          ENGLISH Presentation | Slides Only

SPANISH Presentation | Slides Only

National Plan                  ENGLISH Presentation | Slides Only 

SPANISH Presentation | Slides Only

Know Before You Go Education

 

Remove background color
Off
Narrow
1

Cigna Healthcare’s Knowledge Center has helpful articles and information on a wide range of insurance and health care topics. Cigna also sponsors monthly behavioral health webinars on these four topics: overall mental health, autism, eating disorders and substance abuse disorders. Feel free to explore today.

Counseling Program On-demand Telehealth Free Second Medical Opinion Family Planning Benefit for Staff
Jump back to top