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Medical Program Announcements
Medical Benefits Program Announcements
Medical Program
A person sitting at a desk with a laptop and papers. Wellness - Inter-American Development Bank - IDB
Medical Program Key Dates Frequently Asked Questions
February 2024

 

  • February 5-8 | Cigna Healthcare at HQ 

Our on-site representative from Cigna Healthcare, Josh Martinez, will hold in-person office hours between February 5-8 to answer any of your questions. You may reserve an appointment time on the sign-up sheet outside his office on the 4th floor (NW-0469B). He will be back March 11-14.

 

  • February 15 | Becoming Heart Smart Webinar

Participate in this session and learn to adopt a style of heart-healthier life, including knowing the different types of heart disease; understanding causes and what increases risk; understanding the impact of risk factors (such as obesity, physical inactivity, smoking, consumption of alcohol and diabetes); and learn strategies to reduce risk and control cholesterol and blood pressure.
Who can attend: all Medical Benefits Program members
Time: 2:00 pm (EST)
Language: Spanish
Register Here

 

  • February 21 | Heart Health webinar 

In this webinar, Dr. Mandira Mehra, double board-certified physician and medical journalist, will cover heart health topics, including genetic risk factors, lifestyle risk factors, prevention and treatments and living with heart disease. 
Who can attend: All Medical Benefits Program members
Time: 11:00 am (EST)
Language: English 
Register Here

 

  • February 28 | Cigna Healthcare “Finding Appropriate Care” In-person Event

Cigna Healthcare Members are invited for an in-depth review how to find the appropriate urgent or behavioral care when you need it across all of the Cigna Healthcare options.

Who can attend: Members of the Medical Benefits Program in the U.S.
Time: 12:30-1:30pm (EST)
Room: HQ-NW 0612
Register by sending email to HRD-INS@iadb.org

March 2024

 

  • March 11-14 | Cigna Healthcare at HQ 

Our on-site representative from Cigna Healthcare, Josh Martinez, will hold in-person office hours between March 11-14 to answer any of your questions. You may reserve an appointment time on the sign-up sheet outside his office on the 4th floor (NW-0469B).

 

  • March 20 | A Step-by-Step Approach to Creating a Household Budget Webinar 

In this webinar, a financial advisor will show participants how to design a household budget from scratch using a customized budget tool

Who can attend: All Medical Benefits Program members
Time: 11:00 am (EST)
Language: English 
Register Here
Monthly Budget Tool

 

  • March 21 | Balance, not Burnout Webinar

When chronic stress is not managed successfully, it can lead to burnout, where we feel negative, exhausted and detached from life. It is important to know how to create a balanced life to avoid burnout. Participate in this session to learn more about burnout; understand risk factors; identify the signs and stages of burnout; learn healthy ways to protect yourself; and practice a positive wellness exercise.
Who can attend: all Medical Benefits Program members
Time: 2:00 pm (EST)
Language: Spanish
Register Here

 

  • March 27 | Cigna Healthcare “MyCigna.com Overview” In-person Event

Cigna Healthcare Members are invited for an in-depth review of the MyCigna.com website, including how to find in-network providers (including those that speak Spanish), accessing MDLive, how to file a claim, and more. 
Who can attend: Members of the Medical Benefits Program in the U.S.
Time: 12:30-1:30pm (EST)
Room: HQ-NW 0612
Register by sending email to HRD-INS@iadb.org

Recordings - Past Events

 

  • January 30 | Express Scripts 101 Webinar 

Express Scripts provided an overview of the Express Scripts website, mobile app, how to file a claim, and more for Express Scripts participants in the US and Puerto Rico. 
Presentation PDF (English)

 

  •  January 24 | Cigna Healthcare “OneGuide Overview” In-person Event

This session focused on Cigna Healthcare’s OneGuide capabilities, specifically how their customer service staff can help members understand our plan, get care/find providers and save money on health care expenses. Additionally, the Cigna Healthcare representative will review the myCigna.com website and apps to show participants how to find a digital ID card, file a claim and contact Cigna Healthcare.
Presentation PDF (English)

 

  • January 18, 2024 | Discovering the World of Emotional Intelligence Webinar 

Cigna Global specialists provided tips and tools on how to balance thoughts, manage your emotions, and recognize your feelings and those of others.
Language: Spanish
Recording (expires 1/17/25)

 

  • January 17, 2024 | Goal Setting Webinar

Learn from Cigna Healthcare specialists on how to set your wellness goals for the new year!
Language: English 
Recording (expires 2/16/24)
Handout for Presentation

 

  • December 14, 2023 | Cigna Healthcare 101 Webinar  

Spanish:               Presentation PDF             Recording
English:                Presentation PDF             Recording

 

  • November 30, 2023 | Cigna Global 101 Webinar  

Spanish:               Presentation PDF             Recording 
English:                Presentation PDF             Recording

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Non-U.S. Healthy Bits
Banner de color azul December 2023

Topics include Mental Health Resources from Cigna Global, “How to…”Informative Videos from Cigna Global, and Redesigned Medical Benefits Mobile Web App.

Banner de color azul September 2023

Topics include: Using Your Benefits Wisely; Hearing Aids; and Accessing Prescription Drugs.

Banner de color azul May 2023

Topics include: How to find your member ID number on the Cigna Global ID card; Urgent Guarantee of Payment (GOP) Requests; Accessing prescription drugs; Using your telehealth benefits through Cigna Global; and Deadline for reimbursement of claims incurred in 2022.

U.S. Healthy Bits
Banner de color azul December 2023

Topics include Mental Health Resources from Cigna Healthcare, including Ginger, MDLive and Talkspace: Finding a Spanish Speaking Provider; and Redesigned Medical Benefits Mobile Web App.

Banner de color azul September 2023

Topics include: Using Your Benefits Wisely; Hearing Aids; Nominating a Provider for Cigna Healthcare.

Banner de color azul May 2023

Topics include: Recordings for April 2023 webinars; Cigna’s Healthy Babies program; “Pay now” tab on mycigna.com EOBs; Possible Savings with Cigna’s Healthy Rewards program and Deadline for reimbursement of claims incurred in 2022

Non-U.S. Healthy Bits
Banner de color azul December 2023

Topics include Mental Health Resources from Cigna Global, “How to…”Informative Videos from Cigna Global, and Redesigned Medical Benefits Mobile Web App.

Banner de color azul September 2023

Topics include: Using Your Benefits Wisely; Hearing Aids; and Accessing Prescription Drugs.

Banner de color azul May 2023

Topics include: How to find your member ID number on the Cigna Global ID card; Urgent Guarantee of Payment (GOP) Requests; Accessing prescription drugs; Using your telehealth benefits through Cigna Global; and Deadline for reimbursement of claims incurred in 2022.

U.S. Healthy Bits
Banner de color azul December 2023

Topics include Mental Health Resources from Cigna Healthcare, including Ginger, MDLive and Talkspace: Finding a Spanish Speaking Provider; and Redesigned Medical Benefits Mobile Web App.

Banner de color azul September 2023

Topics include: Using Your Benefits Wisely; Hearing Aids; Nominating a Provider for Cigna Healthcare.

Banner de color azul May 2023

Topics include: Recordings for April 2023 webinars; Cigna’s Healthy Babies program; “Pay now” tab on mycigna.com EOBs; Possible Savings with Cigna’s Healthy Rewards program and Deadline for reimbursement of claims incurred in 2022

Counseling Program On-demand Telehealth Free Second Medical Opinion Family Planning Benefit for Staff
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