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Medical Program Announcements
Medical Benefits Program Announcements
Medical Program
A person sitting at a desk with a laptop and papers. Wellness - Inter-American Development Bank - IDB
Medical Program Key Dates Frequently Asked Questions
April 2024
  • April 5 | Mentally healthy Culture: A focus on workplace wellbeing 

In today's environment it is everyone's responsibility to help grow a positive work environment. This class will review the many facets of helping managers and employees understand what work today looks like. It will address the rise of mental health concerns, and review the various solutions.
Who can attend: all Medical Benefits Program members
Time: 2:00 pm (EST)
Language: English
Register Here

  • April 5 | Spring Wellness Challenge 


Ready to embrace a healthier lifestyle? Join our 10-week Wellness Challenge and embark on a journey towards vitality and well-being. Benefit from personalized guidance by a registered dietitian who will help you cultivate positive habits for lasting change. Plus, you'll be participating for a chance to win an Apple watch series 8! Let's make wellness a priority together! Spanish version of this challenge was in March. Wellness Challenge goes through April 5th – June 14th. 
Who can attend: All IDB Group Staff and Consultants in COF and HQ
Language: English
Register Here

  • April 8-11 | Cigna Healthcare at HQ 


Our on-site representative from Cigna Healthcare, Josh Martinez, will hold in-person office hours April 8-11 to answer any of your questions. You may reserve an appointment time with this link. His office on the 4th floor (NW-0469B). You are able to make virtual appointments on some of the Mondays and Wednesdays he is not in the office each month. For April, those days are the 3rd, 15th, and 17th. If you sign up for a meeting those days, expect to receive a phone call at the scheduled time. 
Who can attend: Members of the Medical Benefits Program in the U.S.

  • April 10 | Cigna Healthcare “How-to” Webinar


Cigna Healthcare will be hosting a webinar to cover the basics about using some of the Cigna Healthcare resources, such as: 

  • Website tools: Finding your electronic ID card, OneGuide, provider search, and how to file a claim/review claim status 
  • What happens if you travel overseas? Process to follow, Guarantee of Payment (GOP), how to file a reimbursement claim
  • How to contact Cigna Healthcare

Who can attend: all Medical Benefits Program members based in the U.S. and Puerto Rico
Time: 10:00 am (EST)
Language: English
Join here at the time of the event

 

  • April 11| Cigna Global “How-to” Webinar

    Cigna Global will be hosting a webinar covering the basics about using some of the Cigna Global resources, such as:
     
  • Website tools, such as finding your electronic ID card, provider search, how to file a claim/review claim status and how to set up direct deposit
  • Guarantees of Payment (GOP): What to do in an emergency and for a planned procedure
  • How to access Cigna Global’s on-demand, free telehealth service
  • How to Contact Cigna Global: by email, phone and using the callback feature

 

  • April 17 | Balance and Boundaries Webinar


Participants will learn about clarifying and connecting with your purpose; adjusting and re-balancing your work/life responsibilities and boundaries; and feeling empowered, valued, and engaged.
Who can attend: all Medical Benefits Program members
Time: 10:00 pm (EST)
Language: English
Register Here
Handout for Session

  • April 18 | Effective Stress Management Webinar

Working under excessive pressure over a prolonged period of time can cause chronic stress that can impact your mental and physical health. Participants in this session will learn how to understand the science of stress response; recognize the factors that trigger stress; learn to respond instead to react; and discover powerful strategies to combat stress.
Who can attend: all Medical Benefits Program members
Time: 2:00 pm (EST)
Language: Spanish
Register Here

  • April 22 | Loneliness Webinar

What is loneliness? Are you lonely? How can you overcome loneliness? Loneliness is something that can affect our well-being along with our physical and mental health. All your questions, plus some very practical suggestions and tips for overcoming loneliness, will be discussed during this seminar.
Who can attend: all Medical Benefits Program members
Time: 2:00 pm (EST)
Language: English
Register Here

  • April 24 | Cigna Healthcare “IDB Benefits Overview and MyCigna.com” In-person Event


Cigna Healthcare Members are invited for a review of what the IDB Medical Benefits Plan covers and the MyCigna.com website, including how to find in-network providers (including those that speak Spanish), accessing MDLive, how to file a claim, how our plan works, and more. 
Who can attend: Members of the Medical Benefits Program in the U.S.
Time: 12:30-1:30pm (EST)
Room: HQ-NW 0636
Register Here

  • April 30 | Express Scripts 101 Webinar 

Express Scripts will provide an overview of the Express Scripts website, mobile app, how to file a claim, and more.
Who can attend: all Medical Benefits Program members
Time: 11:00 am (EST)
Language: English 
Join here on the day of the event

 

Coming in May

May 22: Mental Health Week virtual events for all IDB Staff and Consultants in HQ and COF

May 29: In-person Health Fair at HQ for all IDB Staff and Consultants in HQ

Recording - Past Events
  • March 27 | Cigna Healthcare “MyCigna.com and Benefits Overview” In-person Event

Cigna Healthcare Members received an in-depth review of the MyCigna.com website, including how to find in-network providers (including those that speak Spanish), accessing MDLive, how to file a claim, how our plan works, and more. 
Language: English
Access Slides (no recording)

 

  • February 28 | Cigna Healthcare “Finding Appropriate Care” In-person Event

Cigna Healthcare Members received an in-depth review of how to find the appropriate urgent or behavioral care when you need it across all of the Cigna Healthcare options. 
Language: English
Access Slides (no recording)

 

  • February 27, 2024 | “Express Scripts for Cigna Global Members” Webinar

To improve your access to prescription medications when Cigna Global members travel to the U.S. and Puerto Rico, prescriptions are now filled through Express Scripts. This will cover prescription medications that your doctor prescribes to you that are written in the U.S. In the U.S. and Puerto Rico, to fill your prescriptions at an Express Scripts network pharmacy, all you need to do is Show your new Express Scripts ID card from your mobile phone app. 
Presentation PDF

 

  • February 21 | Heart Health webinar

In this webinar, Dr. Mandira Mehra, double board-certified physician and medical journalist, covered heart health topics, including genetic risk factors, lifestyle risk factors, prevention and treatments and living with heart disease. 
Language: English
View Here

 

  • January 30 | Express Scripts 101 Webinar 

Express Scripts provided an overview of the Express Scripts website, mobile app, how to file a claim, and more for Express Scripts participants in the US and Puerto Rico. 
Presentation PDF (English)
Recording (English)

 

  •  January 24 | Cigna Healthcare “OneGuide Overview” In-person Event

This session focused on Cigna Healthcare’s OneGuide capabilities, specifically how their customer service staff can help members understand our plan, get care/find providers and save money on health care expenses. Additionally, the Cigna Healthcare representative will review the myCigna.com website and apps to show participants how to find a digital ID card, file a claim and contact Cigna Healthcare.
Presentation PDF (English)

 

  • January 18, 2024 | Discovering the World of Emotional Intelligence Webinar 

Cigna Global specialists provided tips and tools on how to balance thoughts, manage your emotions, and recognize your feelings and those of others.
Language: Spanish
Recording (expires 1/17/25)

 

  • January 17, 2024 | Goal Setting Webinar

Learn from Cigna Healthcare specialists on how to set your wellness goals for the new year!
Language: English 
Recording (expires 2/16/24)
Handout for Presentation

 

  • December 14, 2023 | Cigna Healthcare 101 Webinar  

Spanish:               Presentation PDF             Recording
English:                Presentation PDF             Recording

 

  • November 30, 2023 | Cigna Global 101 Webinar  

Spanish:               Presentation PDF             Recording 
English:                Presentation PDF             Recording

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Non-U.S. Healthy Bits
Banner de color azul December 2023

Topics include Mental Health Resources from Cigna Global, “How to…”Informative Videos from Cigna Global, and Redesigned Medical Benefits Mobile Web App.

Banner de color azul September 2023

Topics include: Using Your Benefits Wisely; Hearing Aids; and Accessing Prescription Drugs.

Banner de color azul May 2023

Topics include: How to find your member ID number on the Cigna Global ID card; Urgent Guarantee of Payment (GOP) Requests; Accessing prescription drugs; Using your telehealth benefits through Cigna Global; and Deadline for reimbursement of claims incurred in 2022.

U.S. Healthy Bits
Banner de color azul December 2023

Topics include Mental Health Resources from Cigna Healthcare, including Ginger, MDLive and Talkspace: Finding a Spanish Speaking Provider; and Redesigned Medical Benefits Mobile Web App.

Banner de color azul September 2023

Topics include: Using Your Benefits Wisely; Hearing Aids; Nominating a Provider for Cigna Healthcare.

Banner de color azul May 2023

Topics include: Recordings for April 2023 webinars; Cigna’s Healthy Babies program; “Pay now” tab on mycigna.com EOBs; Possible Savings with Cigna’s Healthy Rewards program and Deadline for reimbursement of claims incurred in 2022

Non-U.S. Healthy Bits
Banner de color azul December 2023

Topics include Mental Health Resources from Cigna Global, “How to…”Informative Videos from Cigna Global, and Redesigned Medical Benefits Mobile Web App.

Banner de color azul September 2023

Topics include: Using Your Benefits Wisely; Hearing Aids; and Accessing Prescription Drugs.

Banner de color azul May 2023

Topics include: How to find your member ID number on the Cigna Global ID card; Urgent Guarantee of Payment (GOP) Requests; Accessing prescription drugs; Using your telehealth benefits through Cigna Global; and Deadline for reimbursement of claims incurred in 2022.

U.S. Healthy Bits
Banner de color azul December 2023

Topics include Mental Health Resources from Cigna Healthcare, including Ginger, MDLive and Talkspace: Finding a Spanish Speaking Provider; and Redesigned Medical Benefits Mobile Web App.

Banner de color azul September 2023

Topics include: Using Your Benefits Wisely; Hearing Aids; Nominating a Provider for Cigna Healthcare.

Banner de color azul May 2023

Topics include: Recordings for April 2023 webinars; Cigna’s Healthy Babies program; “Pay now” tab on mycigna.com EOBs; Possible Savings with Cigna’s Healthy Rewards program and Deadline for reimbursement of claims incurred in 2022

Counseling Program On-demand Telehealth Free Second Medical Opinion Family Planning Benefit for Staff
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