Summary of the Request

Mr. Jose Nildo Trinidade da Costa sent a Request to the ICIM outlining issues related to resettlement and expropriation processes in the Estrada Nova community, located in the city of Belem, Brazil. The Request includes concerns regarding the resettlement component of the program and its apparent inappropriate execution.

MICI actions

Once eligibility was established, the ICIM team facilitated a solution-seeking dialogue table with the participation of the Requester and Executing Agency representatives. Actions by the ICIM were conducive to an open dialogue and to the establishment of a clear definition of the issues and steps necessary to resolve them. As a result, in May 2011, the Parties involved reached a set of agreements which translated in the successful conclusion of the Consultation Phase.

Furthermore, and in an effort to enhance the quality of PROMABEN's response to actual and future complaints, the ICIM and IDB's Environmental and Safeguards Group (ESG) suggested the creation of a Project level Local Grievance Mechanism (LGM). The LGM will be handled by PROMABEN and will constitute a one-stop-shop for the beneficiaries to submit questions and concerns related to the Project. The ICIM will work with the IDB Project team to provide further technical assistance to the LGM as required.