To accompany the efforts of the governments of the region to build and strengthen their public employment services, SEALC team has consolidated a series of virtual spaces for its members to learn from the best experiences of countries in the region and the rest of the world. 

To consolidate the thematic agenda of the year 2022, we would like to invite you to complete this short survey that will allow us to know more about your interests in the areas of knowledge that you would like to learn about and reinforce as a public employment service

Below you can find the recordings and presentations of our latest sessions:


Digital and inclusive public employment services

New technologies offer opportunities for public employment services to expand their scope and benefit more job seekers and businesses. Some countries, where public employment services operate at a more advanced level, are already demonstrating how the use of digital tools is essential for greater inclusion and efficiency. Find out in this video of the Regional Policy Dialogue hosted by IDB’s Labor Market Division in 2022. Presentations: Anna Palmgren  (Sweden), Sang Hyong Lee (Korea), Benoit Miller (Belgium)

Advancing digital transformation processes with order and responsibility

Digital transformation processes imply medium-term efforts and require orderly and sustainable progress. Likewise, new technologies, such as artificial intelligence, introduce potential ethical risks that must be considered. Find out in this video of the Regional Policy Dialogue hosted by IDB’s Labor Market Division in 2022. Presentations: Gloria Ortega and Cristina Pombo.

Digital public employment services: the use of data

New technologies create new possibilities for collecting and analyzing data in real-time, allowing these institutions to strategically plan and execute some of their employment policies. Nonetheless, there are questions to be answered, such as how are the most advanced public employment services using data? How are they sharing and integrating data within and between organizations? What are the current trends and developments? And what are the risks and obstacles they face? Find out in this video of the Regional Policy Dialogue hosted by IDB’s Labor Market Division in 2022. Presentations: Sebastián Merle (Germany), Carrie Yeats (United States).

The Digital Transformation of Public Employment Services in Latin America and the Caribbean

The Data & Digital 2022 survey was promoted by the IDB’s SEALC Network with the objective of generating useful information for public employment services regarding: What are their opportunities and obstacles to advance in the digital transformation process? What level of digitalization have they attained in comparison to their counterparts in the region? And how do they compare with other employment services worldwide? Presentation: Willem Pieterson, Data and Digital in LAC PES 2022

The role of public employment services in an increasingly digitalized world

In the context of accelerated changes in labor markets and complex economic recovery, the relevance of public employment services has increased, especially in the most developed countries. These countries have been implementing digital transformation processes in their public employment services, which allowed them to offer a better response during the economic and social crisis caused by the COVID-19 pandemic. Why have public employment services been so important in developed countries? And how has digital transformation benefited them? Presentation: Kristine Langenbucher (OECD)

Labor intermediation in the digital era

There is an intrinsic link between technological and social change. Technological evolution is happening at a fast pace and simultaneously impacts the way we interact, connect and work. Labor intermediation has not escaped this trend. Technology offers job seekers new digital tools to improve their situation and allows public employment services to enhance their processes and provide services in a more efficient and effective way. Presentations: Willem Pieterson, Rafael Novella  

Decodingskills: innovate for a better labor market

The most advanced public employment services use labor intermediation systems that are no longer based only on the analysis of occupations, but also consider the skills required to be able to perform those occupations. This analysis leads to a better match between job seekers and employers. Presentations: Jan Luts y Laura Veza-Visan (ESCO), Oliver Azuara (IDB)

Paying for results

Contracting out employment services through outcome-based payment schemes, the OECD experience This webinar presents Results-Based Financing and how this scheme operates in Public Employment Services. It also illustrates the role of employment services in designing and implementing payment by results contracts, and shares best practices and lessons learned by countries in Europe and the region in the development of these schemes. Presentations: Marta Garcia, Kristine Langenbucher & Matija Vodopivec, Joel Pousette.

Green Jobs: What is the role that public employment services should play in the transition to a low carbon and sustainable economy?

This webinar presents the main advantages and challenges faced by Public Employment Services in countries' transition to a low-carbon and sustainable economy. Presentations: Nicola Duell, Ashley Wareing, Paulina Durango

How to implement artificial intelligence to improve labor intermediation within public employment services?

This webinar presents the main advantages and challenges faced by public employment services when implementing digital transformation processes to improve their job profiling and intermediation services. Presentations: Javier Paulini (Peru), Gloria Ortega, Janne Järvheden (Sweden)

Decentralized governance systems

Experiences and lessons learned from different employment services.This Webinar showcases the advantages and challenges that decentralized governance systems generally pose on Public Employment Services in OECD countries. In this opportunity, SEALC Network presented the experiences of Public Employment Services in Colombia. Presentations: Kristine Langenbucher, María Antonia Agudo, Angi Velásquez



To watch the Webinar, click here.



Public Employment Services: Promoting Gender Equality in the Labor Market

This webinar presents practices to promote gender equality in the labor market through public employment services (PES), through two concrete examples implemented by the European Network of Public Employment Services and the PES of Ukraine. Presentations: Presentation Valli Corbanese, Presentation Davern&Sansonetti, Presentation María Gómez.



Inclusion in Public Employment Services

This webinar presents the main challenges faced by people with disabilities to enter the labor market. In addition, it analyzes the role that PES must occupy to generate greater inclusion in the labor market, and shares two success stories in this area: the Productivity Pact of Colombia and the inclusion reform of the Estonian Unemployment Insurance Fund. Presentations: Presentation Dulce Baptista, Presentation Juan Pablo Salazar, Presentation PES Estonia, Presentation Productivity Pact.



Pôle Emploi: Workshops for Job Search Support

Which workshops does Pôle Emploi, the employment service of France, use to support the work search? How do they position their employment services in the private sector? Do they include specialized services for vulnerable groups such as women and migrants? In this SEALC Network webinar, Ashley Wareing from Pôle Emploi answers these and other questions. Presentation: Presentation Pole Emploi.


Myskills: A Platform to Recognize Professional Qualifications

This webinar presents the MySkills tool and its practical applicability to PES. Additionally, it shares the potential of this tool to support the process of certification, validation, and accreditation of vulnerable groups' skills, helping the labor market recognize them.




How to Manage Remote Working in Public Employment Services?

This webinar presents strategies to help PES operate remotely in the context of lockdown measures due to COVID-19. The conversation revolves around teleworking in Latin America and the Caribbean and the challenges and best practices used to improve the productivity of PES.



Employment Services and Economic Reopening: Learning from Germany's Experience

This webinar presents the role that public employment services (PES) can play in economic reopening and recovery. In particular, it analyzes how PES can contribute to delivering aid or subsidies, identification of beneficiaries, and diagnoses of affected sectors. As an example, a representative of the PES of Germany shares the measures they took to boost the economic recovery.