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Government and Institutions


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Latest Publications

  • Financial Integration in Latin America: Regional Funds Passport: Part 1 and Part 2

    PricewaterhouseCoopers LLP (PwC)

    Date: Apr, 2017

    This project seeks to generate a strategy to promote and facilitate the development of a more efficient regional financial market by promoting the harmonization of regulations and seeking to facilitate possible financial integration in Latin America. As a development of the diagnostic stage, the possibility of creating a regional passport for the investment funds was validated as an achievable goal. This proposal has been analyzed and this series of documents include the components that should be included in the development of the mechanism and can be summarized as follows: (i) International experiences in the development of passports for investment funds. (ii) In the institutional framework: given the negotiation and signing of mutual recognition agreements between the supervisory authorities already existing among some of the countries of the region under the MILA. (iii) From the regulatory perspective, it is necessary to reach agreements on: eligibility and solvency of funds, scope of fund issues, availability of information, guarantees, custody, and means of rapid resolution of conflicts.

  • Innovations in Public Service Delivery: Issue No. 5: Improving Service Delivery through Information Integration: Building a Single View of the Citizen

    Wiseman, Jane

    Date: Mar, 2017

    So much of our daily business can be done with a swipe or a mouse click. Citizens have come to expect and rely on a certain amount of convenience in their daily lives as technology evolves to suit real-time individualized experiences of the marketplace. Those same expectations of ease of use and customized experience transfer to the citizen experience of government. In general, government is not moving as quickly as the private sector to embrace technology trends. Yet, there are promising examples of digital government where the citizen is at the center of the process. Embracing these emerging technologies helps us move toward a more digital government, forging a new relationship between government and citizen. This paper describes the successes and challenges of governments in organizing systems around citizen needs, with the goal of achieving a "single view of the citizen." It focuses on public-facing systems and those that handle transactions in the service of citizen needs, rather than internal sharing of information for transactional purposes. Implementation recommendations draw on successful case examples. While there is much room for improvement, this paper makes the case that creating citizen-oriented systems in government is a worthwhile and achievable aspiration.

Only the Best

    Only the Best

    Description of new initiatives for modernization in the recruitment of more qualified public officials in Chile.
  • Only the Best (2:42) Video Icon

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