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Retiree Self-Services

Welcome to Retiree Self-Services! It is the online tool to help retirees, including surviving beneficiaries, securely use IDB Group (IDBG) services anytime, from anyplace with internet access.

What can be found in the Retiree Self-Services?

Payslips
Retirees can view their most recent payslips on the first day of each month. They can also view their previous payslips anytime!

Pension Verification Letter
Retirees can download and print an official certification of pension in seconds. They no longer have to wait to have it mailed to them!

Personal Data and Beneficiaries Information
Retirees can manage their personal data and beneficiary information in real time.

And much more…Explore it!

How to get started:
Important: In order to setup the Retiree Self-Services account the retirees must have an email address registered in the Bank’s pension system. If you are an IDB Group Retiree and don’t yet have an email address registered, please contact the Executive Secretariat of the Staff Retirement Plans.

  1. Make sure that you comply with this checklist: Select your preferred option PC/Windows users | Apple computer users
     
  2. Activate your Account (one-time registration process) and access the system for the first time. Follow the step by step user-guide: PC/Windows users | Apple computer users.

How to use the Retiree Self-Services
The retirees have video tutorials and user guides available to learn, step-by-step, how to use the Retiree Self-Services an all its features. To facilitate the learning process, we have prepared different material for PC/Windows user and Apple computer user. Select your preferred option.

Need help?
EMAIL vpf/srp@iadb.org | PHONE 202-623-3560 (Monday to Friday, 8:30 am – 5:30 pm DC time)

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