As part of the Knowledge and Learning Sector (KNL), Felipe Herrera Library is a Bank's proactive partner on providing strategic information for knowledge-related operational projects. To achieve this, the library's mission is to anticipate and meet Bank's information needs, using results based planning to efficiently and seamlessly disseminate differentiated relevant information products.
| Norma Palomino |
Chief of Library Services
Norma is the Chief of Library Services of the Inter-American Development Bank. Her principal role is to lead the FHL team in the development and implementation of effective library services that add value to your everyday work as a Bank employee. As a part of her portfolio of library projects, Norma coordinates the management of the IDB’s publications process (housed in the Institutional Repository), as well as the administration of the Open Data Portal that gathers, through one access point, all of the datasets and databases created by the sectoral specialists of the Bank. More recently, Norma is leading the KNL initiatives related to compiling and using Big Data and analytical techniques to support the sectors’ operational work.
Before joining the Bank, Norma was Manager of Library Services at the University of Guelph-Humber in Toronto and, before that, Multilingual Library Services Coordinator at the Provincial Library of Saskatchewan, both in Canada. Norma is a Philosophy professor at the Universidad de Morón, a Library Professional of ISFDyT 80 (both in Buenos Aires), and she has a Master of Science in Information Studies from the University of Texas at Austin, USA. Norma is a doctoral candidate in Information Sciences at the University of Syracuse. Her doctoral thesis focuses on big data and predictive analytics, in particular how to effectively detect public opinions generated in social media (specifically Twitter).
| Carol Mckenzie-Burton |
Carol is responsible for ordering, receiving and processing a wide variety of print and electronic material, including databases and serials for headquarters and country offices. She works and negotiates with library vendors and other content providers. She is also responsible for resolving accounting, budgetary and billing issues.
She joined the Country Office in Jamaica in 1993 as a Records Assistant with responsibilities for the Library. She joined the Felipe Herrera Library in 1996. Prior to working at the Bank, she was a High School teacher and also worked as a Reference Assistant at the University of the West Indies, School of Education Documentation Center.
Carol is Jamaican and holds a BA in Library Science from the University of the West Indies, as well as, a Diploma in Teaching English and Library Science from Mico University College. She has a Masters of Science in Library Science from Catholic University.
| Carolina Huart |
INT Subject Librarian
Carolina joined the Felipe Herrera Library in 2012 and provides support to the KNL Library team on a wide range of activities, including the compilation and reporting of usage statistics and support for promotional services. She is also the Subject Librarian for Integrations & Trade Sector (INT) within the Bank.
Carolina works closely with the Reference Library Coordinator, supporting her strategic goals of improving the services and quality of information products.
Before coming to the IDB, Carolina worked as a Contract Analyst at Sabre Airlines Solutions, Operations and Logistic Documentation at DB Schenker, and as a Financial Assistant at Newspaper El Observador in Montevideo. Other experiences includes marketing products and information design.
Carolina, a Uruguayan citizen, has an associate's degree in International Trade from the UDE-University of Montevideo and complementary studies in Logistics, International Affairs and Trade Finance from The National Chamber of Commerce and Services of Uruguay.
| Erica Saito |
VPC & IFD Embedded Librarian
Érica is part of the reference team at the Felipe Herrera Library, and she is the Embedded Librarian for the Vice Presidency for countries (VPC) and the Institutions for Development Sector (IFD).
She worked as a head librarian in the Physical Education and Sport School Library at Sao Paulo University (Brazil).
Érica is a Brazilian citizen, she holds a Master Degree in Libraries and Documental Patrimony at Universidad Carlos III de Madrid (Spain) and a Master Degree in Libraries and Digital Information Services in the same institution. Now she is a Master's candidate in Information at Rutgers University.
| Fernando Blanco |
Remote Metadata Gatekeeper
Fernando is mainly in charge of uploading the electronic documents produced by the IDB to the Bank Repository of Institutional Knowledge (BRIK) and cataloging them on the electronic catalog. Working remotely from Peru, Fernando is also responsible for reviewing and editing the documents’ metadata according to international standards.
He holds a Bachelor’s Degree on Information Sciences from the Pontificia Universidad Católica del Perú (PUCP). He worked at the Riva-Agüero Institute of the PUCP for over 5 years cataloging and classifying documents on Humanities, and for 2 years at CEPES (Centro Peruano de Estudios Sociales - “Peruvian Center for Social Studies”), a Peruvian NGO specialized in rural development and agriculture.
Fernando has experience on creating name authority records as part of NACO-Peru (Name Authority Cooperative Program of the Program for Cooperative Cataloging (PCC), Library of Congress). He is also a co-editor for Peru of E-LIS (Eprints in Library and Information Science),Open Access International Repository of Documents specialized in Information Science.
| Irma Eloá Cruz |
Irma Eloá assists the VPC Subject Librarian with VPC portfolios, in particular in sending e-mail updates and maintaining the Country Profiles and InfoGuides. Also, she supports the work of the Embedded Librarians searching and disseminating information relevant in their work areas.
Previously, Irma held an internship at the Pontificia Universidad Católica del Perú (PUCP), in the office of Virtual Education, where she was responsible for locating academic articles in databases and online for the different Masters programs and courses that the department offered. Additionally, she was in charge of correcting and editing the study materials. She has also held internships at the Peruvian NGO COPEME, in the area of local economic development. Irma is Peruvian and lives in Lima. She has a Bachelor’s degree in Information Sciences from the PUCP.
| Ivette Fis de Melo |
INE and CSD Embedded Librarian
Ivette is a member of the library’s reference team. She is the Embedded Librarian for departments involved in Climate Change related topics, such as the Infrastructure & Environment Sector (INE) and the Climate Change and Sustainable Development Sector (CSD). Her areas of work include environment, energy, water, agriculture, food security, urban transport and waste management.
She was the head of a newspaper documentation center before joining the country office in the Dominican Republic. After working for two years in the country office, she joined Secretariat as a Records Assistant, where she worked for two years before joining the library.
Ivette, from the Dominican Republic, has a Bachelor degree in Latin American Studies from George Mason University and holds a Masters in Library and Information Science from Drexel University.
| Jorge Eduardo Portocarrero Fernandez-Davila |
Consultant assisting in administrative, budget, and collections tasks of the library. Before coming to the Bank, Jorge worked as part of the consular staff at the Consulate General of Peru in Washington DC, as an accounting assistant at The Pan-American Health Organization in Washington DC, and as a treasury analyst at the Goodyear Rubber & Tire Company in Lima- Peru.
Jorge, a Peruvian citizen, has a Bachelor of Science in Business Administration and Financial Economics at American University, USA, and a Bachelor of Business Administration from the University of Lima, Peru.
| Luiz Claudio França dos Santos |
Repository/Library Software Developer
As a Repository/Library software developer, Luiz works primarily to maintain and develop existing library platforms at the Bank’s Knowledge Repository in Dspace, and generate reports of data usage and other metrics under demand. He has 10 year of experience with software development, mainly in Java, and Perl.
Prior to joining the IDB, he worked for 7 years in Ex Libris’s office in Brazil. Luiz is Brazilian, and has a Bachelor’s degree in Librarianship from the University of São Paulo, and a Technologic degree in Processamento de Dados from Faculdade de Tecnologia de São Paulo, Brazil.
| Rodrigo Calloni |
As a System Librarian, Rodrigo works primarily in building the technological connections between library systems and the information needs of the Bank's community of users. He executes this task by designing state of the art tools that allow the user to access information seamlessly.
He focuses on redesigning and maintaining the webpage, customizing and integrating information platforms, and resolving all technical issues related to information access at FHL. Rodrigo also uses his 8 years of experience in IT support to troubleshoot Bank employees' problems in reaching information resources.
Prior to joining the IDB, he worked at Ex Libris's London Office. He previously worked for 7 years in Ex Libris Ltd in Brazil. Rodrigo is Brazilian, and has a Bachelors degree in Librarianship from the University of São Paulo, Brazil.
| Mónica Pérez Ashley |
IIC Embedded Librarian
Monica is part of the reference team at the Felipe Herrera Library, and she is Embedded Librarian for the Corporation (IIC) and Private Sector Services.
Monica is an American citizen and Miami-native, she holds a Bachelor’s Degree in Comparative Literature with Spanish and Portuguese from Brown University and a Master’s Degree in Latin American Studies from Georgetown University.
Before joining the bank, Monica worked as a Risk and Due Diligence Researcher at Exiger Diligence in Silver Spring, Maryland.
| Susana Mendoza Colonne |
RES and SCL Embedded Librarian
Susana is part of the systems team and the reference team at the Felipe Herrera Library, she is the embedded librarian for the Research Department (RES) and the Social Sector (SCL). Until recently, she was an information systems specialist in the research department mainly managing the Latin Macro Watch tool as well as a variety of data related activities within the department, including visualization software for Macroeconomic data.
Susana, a dual American and Colombian citizen, holds a Bachelor’s Degree in Management Information Systems from the University of Tampa and a Master’s Degree in Development Economics and International Project Management from the Université Paris-Est Créteil – Paris (France).
Before joining the bank, Susana Worked for the office of the advisor for Innovation Systems at the European Commission in Brussels, Belgium. Susana also worked as a Business Analyst at JP Morgan Chase and as a Plan administrator for Bank of America.