Emergency staff

DRT 2017 (updated at 7:18pm)

Dear DRT Participants,

The following applications in the DRT were recovered within RTO. Business users please start the operational validation now.

Bank Electronic Account Reconciliation (BEARS)
Citrix issue has been solved.
Treasure Workstations (CMS)
Finance Integrated Environment (FIE)

Treasure Workstations (CMS)
Loan Management System (LMS)

Still Pending

Electronic Funds Transfer (SWIFT)


DRT exercise is active until tomorrow, October 22, at 10am for users to complete their tests. 

For assistance from the service desk, please see the contact information below:

Passwords and VPN connectivity: Reply all in this email.

Network and any other issues: Please call the following technicians, according the schedule detailed below.

  • Sat 21stfrom 3:00 pm to 9:00 pm - (202) 623-1830 àJesus Rogelio Gonzales
  • Sun 22ndfrom 8:00 am to 1:00 pm - (202) 623-1158 àNatalia Cárdenas


Next Step

  • Phase IV:Technical Reconstruction - Failback to VA (pending)


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