The Survey of Employees in National Statistical Offices (NSOs)

An Employee Survey Diagnostic to Improve People Management and Performance in National Statistical Offices of Latin America and the Caribbean (LAC)
a group of people shaking hands in front of a window

The Survey of Employees in National Statistical Offices of LAC helps NSOs diagnose the motivation, commitment, competence and integrity of statistics officials, and identify management practices to improve them.
reformmodernization-state-IDB-NSO-poster MAKING NATIONAL STATISTICAL OFFICES WORK BETTER

Evidence from a Survey of 13,300 National Statistical Office (NSO) Employees in 14 Latin American and Caribbean Countries
Download the regional flagship report

The NSO employee survey questionnaire includes measures developed specifically to assess core characteristics of statistics officials – such as statistical integrity and statistical competence – as well as more general, globally validated measures of staff attitudes and management practices from the Global Survey of Public Servants – including topics such as leadership, performance management or recruitment quality.
reformmodernization-state-IDB-NSO-performance NSO employee survey measures correlate with the World Bank’s Statistical Performance Indicators, suggesting their importance for NSO performance.
reformmodernization-state-IDB-leadership-indicators Example of survey results: Leadership Indicators for 14 NSOs in Latin America and the Caribbean (Average)

The NSO employee survey is freely available for use. Interested NSOs can make use of the resources below and, in case of questions, get in touch with the project leads José Antonio Mejía Guerra (joseam@iadb.org) and Christian Schuster (c.schuster@ucl.ac.uk). 
A group of people sitting at a table with a laptop. Knowledge - Inter-American Development Bank - IDB Survey Questionnaire
a person standing in front of a screen with a group of people sitting in chairs Example Country Diagnostics
a hand touching a screen with graphs and charts Example Video to Encourage Employee Participation in Survey
Jóse Antonio Mejía Guerra JOSÉ ANTONIO MEJÍA GUERRA

Inter-American Development Bank | Modernization of the State Lead Specialist | Contact: joseam@iadb.org
CHRISTIAN SCHUSTER CHRISTIAN SCHUSTER

University College London | Professor in Public Management & Co-Founder Global Survey of Public Servants | Contact: c.schuster@ucl.ac.uk