BOLIVIA SECTOR: Planning and Reform PROJECT NAME: Social Management Support Program (982/SF-BO) TOTAL COST: $3.5 million FINANCING: IDB $3.0 million LOCAL $0.5 million DATE OF APPROVAL: October 9, 1996 DESCRIPTION: The objectives are to ease the decentralization process, provide support for social management at the various levels of government responsible for delivery of social programs such as education and health care, and improve the efficiency and effectiveness of social spending. Training in areas relating to the design and administration of social programs and policies will be provided for technical personnel from the central administration and the departmental governments (nine prefectures); and an ongoing training system will be established for municipal teams and other active agents of civil society. The program also calls for updating and coordinating management information systems in support of social management. The program comprises three subprograms. The training and advisory assistance for social management subprogram will consist of: (a) training in the design and management of social policy, to be provided for at least 300 officials from the Ministerio de Desarrollo Humano (MDH) and the nine departmental prefectures; (b) development and application of instruments or tools for diagnostic assessment, planning, formulation, monitoring and evaluation of projects and budgets, stakeholder analysis, and promoting citizen participation at the level of the central government and within departmental prefectures; (c) problem- solving for obstacles that hinder the management of social policy within the MDH and the nine departments, through training and analysis workshops; (d) strengthening and consolidation of training and technical assistance capacity in areas relating to social management; and (e) promotion of modern methods of administration in the social sector among a wide audience which includes NGOs engaged in managing social programs. The subprogram to develop and implement a management information system in the social sphere will support the design and strengthening of the MDH management information system and the data subsystems of the national secretariats. It will include the quantification and geographical location of infrastructure in the education, health and basic sanitation sectors, with subsequent expansion to include subsidized housing, secondary roads, agricultural production centers, sports, and culture. Digitization will be carried out and procedures established for updating the poverty and malnutrition maps, district health indicators and the georegional map of educational units; work will be done on the standardization, compilation, quality and digitization of sectoral administrative records in health, education, care of children and other areas in the MDH; and a standard will be prepared to facilitate coordination of information from health districts with educational units and other indicators of demand, disaggregated by local community. The third subprogram will finance specific consulting services to finetune designated national planning instruments whose use is compulsory under the new, decentralized structure. CONSULTANTS: The following consulting services will be financed: (a) a firm to provide training and advisory assistance for the social management program (18 months), including conducting meetings to heighten awareness of social management and help MDH adjust its management role to fit the decentralized system through the launching of a national training program, designing training courses in design, management and evaluation of social policies and programs for MDH staff, conducting problem-solving workshops to examine specific challenges and devise alternative solutions, organizing meetings to heighten awareness of social management in the nine departments, conducting training courses on management and evaluation of social policies and programs for technical staff under the departmental secretaries, holding problem-solving workshops for departmental technical staff, identifying procedures and tools that would improve social management, recommending concrete measures that could facilitate the use of certain methods or tools, cooperating in the design, testing and correction of techniques for applying certain methods or tools, training instructors in the training and advisory activities being carried out, disseminating information on modern social management to NGOs, civil society organizations and grassroots organizations through public lectures, preparing and updating case studies based on Bolivian experiences, coordinating on the analyses of the integrated, georeferenced social management data system and using that system in training programs and advisory initiatives, coordinating with MDH staff to upgrade planning, public investemtn and social management monitoring and evalution systems, and preparing and publishing texts and materials to support ongoing training activities in the social sectors; (b) a firm to design an information management system that integrates all social sectors (18 months), including conducting a survey and diagnostic study of existing information and information systems, as well as the procedures currently used to access the different data sources, defining information requirements and needs of system users, establishing a permanent framework for liaison between the system and its institutional users, proposing and studying ways of meeting specific requirements of the system in terms of procedures, hardware and software, and any other infrastructure needed for implementation of the system, designing the system based on the overall objectives and requirements of each user, identifying the equipment and software necessary to run the new system, inputting and building up databases, installing the system, and training personnel in the use of the system and its outputs through training activities aimed at its main beneficiary institutions; and (c) local individual consultants to fine-tune national planning instruments and develop managerial tools for the social sectors. GOODS AND EQUIPMENT: Equipment and supplies for the training and advisory assistance for social management pubprogram, as well as software and hardware required by the new system will be purchased. EXECUTING AGENCY: Ministerio de Desarrollo Humano (MDH) Secretaría Nacional de Participación Popular Avenida Arce 2147 La Paz, Bolivia Tel: (591-2) 374-914 Fax: (591-2) 371-376 Contact: Freddy Teodovic